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We stand behind our work with the most comprehensive guarantees in the industry:
Lowest Price Guarantee
We pay $50 Bonus OVER the difference
!24-Hour Fix It or Hotel Guarantee
Complete in 24-hours or we pay for your hotel room
!Installation Workmanship Guarantee
Clean, polite and professional workmanship - guaranteed!
100% Satisfaction Guarantee
Satisfaction guaranteed or we remove the equipment and give a 100% refund!
Exclusive 'No Lemons' Guarantee
Premium and Supreme customers are covered with a replacement guarantee!
Same Day Service Guarantee
When you need us - you got us - 365 days a year - guaranteed!
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Top reasons to choose American |
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. If your Home Comfort System breaks, don't panic. Just call us and we'll dispatch a Champion technician to your home. Most of the time your system will be fixed the same day you call.
. You only pay a low, flat rate for the diagnosis and repair. You never pay for extra time. And best of all, you know exactly how much it will cost before we start.
We don't just replace parts until your Home Comfort System starts running again. Your technician has advanced diagnostic training to find the real problem, quickly.
Our trucks carry hundreds of parts and supplies. We'll probably have the exact part you need right on the truck.
. Even if your Home Comfort System breaks on Sunday that's no problem. We'll fix it at regular rates with NO OVERTIME charges.
We go through an extensive interview and testing process to find the kind of people you want in your home. They're drug-free, courteous, friendly, neat, and clean.
How many time have you called a company that guarantees their work for 30 or even 90 days? With us, you get a FULL THREE YEAR guarantee.
If you want to replace your old Home Comfort System, we'll install a new one in one day, so you don't have to go the night without comfort.
You can choose from vast major brand. You aren't forced to choose only one.
Our installers wear floor savers on their shoes, use drop cloths and runners, and vacuum after they have finished.
All our employees are fully trained. We do not hire sub-contractors who cut corners
We promise that your system will operate within a stated temperature variance, whether heating or cooling your home.
When installations are not done properly, efficiency is cut dramatically. We assure the lowest operating cost on every type of unit we install.
A Comfort Advisor will perform complete sizing and design analysis of your home for a custom installation at no cost or obligation.
We reclaim, recycle and rejuvenate materials and parts to reduce waste and environmental damage.
You're assured of the best value. If you find a lower price on the same
equipment, installation, and guarantees, we'll refund the difference plus $50! You can't lose!
. You can see our price books, investment guides and discount schedules. We don't "hid the numbers".
Your job doesn't end with the installation. You get free maintenance for one year to keep your furnace or air conditioner operating at top performance.
You get the same prompt, cheerful service whether you call at 2:00 in the afternoon or 2:00 in the morning.
We don't know of anyone else in our business that gives you such a bold guarantee. If we don't meet all of our promises and you're not satisfied, we'll return 100% of your money!
more about American
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Heating & Cooling |
Tankless Waterheaters |
Customers choice |
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E-Mail Reminders & News Letters |
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806 N Twin Oaks Valley Road
San Marcos, California 92069
760 744 2707
858 484 0056
800 598 1175 |
Our Values |
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Client Focused
We make a difference in our client’s life by providing them optimum comfort and safety in their home. Our goal is to give our clients the greatest service experience in their home that they have ever received by any service company. We have achieved our goal if when we leave their home our client says, "We love those guys!"
On-Time People
We are an organization that is committed to being on-time to our client’s home. We stand behind this promise with our money-back guarantee in both our service and sales department. Our written guarantee in service is, "We'll arrive when we say or you don’t pay." In our sales department we offer our industry exclusive $250 On-Time Guarantee. Our comfort advisors will show up on or before the exact time we scheduled with our client or we will give them $250 off our best price.
Premier Employer
The Difference is Our People! By providing our team members the best benefits, pay and career opportunities for growth and development we stand above the industry. From our clean-cut, uniformed, drug free technicians to our outstanding client service performers who take care of our clients on the phones; American Heating and Cooling prides itself on the expertise and experience of the team members who serve our clients.
Performing Organization
At American Heating and Cooling we set the bar high for the level of performance we expect from our team members. This is a major benefit to our clients and assures them that they will receive optimum service and a high level of comfort and safety in their home. Our ten "Peace of Mind" Guarantees are our written commitment to these high standards and if we fall short we will refund the entire amount of the purchase. Doing business with a company that has high standards, like American Heating and Cooling, gives clients the assurance that we will be around for a long time to continually serve them to their high expectations.
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