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We stand behind our work with the most comprehensive guarantees in the industry:

Lowest Price Guarantee
We pay $50 Bonus OVER the difference

!24-Hour Fix It or Hotel Guarantee
Complete in 24-hours or we pay for your hotel room

!Installation Workmanship Guarantee
Clean, polite and professional workmanship - guaranteed!

100% Satisfaction Guarantee
Satisfaction guaranteed or we remove the equipment and give a 100% refund!

Exclusive 'No Lemons' Guarantee
Premium and Supreme customers are covered with a replacement guarantee!

Same Day Service Guarantee
When you need us - you got us - 365 days a year - guaranteed!

For more information click here.

 
 
CSLB 808788
 
 
 
 
 
Top reasons to choose American


1. SERVICE IN HOURS, NOT DAYS. If your Home Comfort System breaks, don't panic. Just call us and we'll dispatch a Champion technician to your home. Most of the time your system will be fixed the same day you call.
2. YOU'LL KNOW THE PRICE. You only pay a low, flat rate for the diagnosis and repair. You never pay for extra time.  And best of all, you know exactly how much it will cost before we start.
3. PROBLEMS CORRECTED. We don't just replace parts until your Home Comfort System starts running again. Your technician has advanced diagnostic training to find the real problem, quickly.
4. NO RUN AROUND CHARGE. Our trucks carry hundreds of parts and supplies. We'll probably have the exact part you need right on the truck.
5. SAME PRICE ON SUNDAY. Even if your Home Comfort System breaks on Sunday that's no problem. We'll fix it at regular rates with NO OVERTIME charges.
6. CHAMPION TECHNICIANS. We go through an extensive interview and testing process to find the kind of people you want in your home. They're drug-free, courteous, friendly, neat, and clean.
7. SERVICE GUARANTEE FOUR TIMES LONGER. How many time have you called a company that guarantees their work for 30 or even 90 days? With us, you get a FULL THREE YEAR guarantee.
8. ONE DAY REPLACEMENT. If you want to replace your old Home Comfort System, we'll install a new one in one day, so you don't have to go the night without comfort.
9. WIDE SELECTION. You can choose from vast major brand. You aren't forced to choose only one.
10.CLEANLINESS. Our installers wear floor savers on their shoes, use drop cloths and runners, and vacuum after they have finished.
11.FROM START TO FINISH. All our employees are fully trained. We do not hire sub-contractors who cut corners
12.PERFORMANCE GUARANTEE. We promise that your system will operate within a stated temperature variance, whether heating or cooling your home.
13.ENERGY SAVINGS. When installations are not done properly, efficiency is cut dramatically. We assure the lowest operating cost on every type of unit we install.
14.EXPERT INFORMATION. A Comfort Advisor will perform complete sizing and design analysis of your home for a custom installation at no cost or obligation.
15.FRIENDLY TO THE ENVIRONMENT. We reclaim, recycle and rejuvenate materials and parts to reduce waste and environmental damage.
16.INVESTMENT GUARANTEE. You're assured of the best value. If you find a lower price on the same
equipment, installation, and guarantees, we'll refund the difference plus $50! You can't lose!
17.NO PRICING MYSTERY. You can see our price books, investment guides and discount schedules. We don't "hid the numbers".
18.SUPERIOR FOLLOW THROUGH. Your job doesn't end with the installation. You get free maintenance for one year to keep your furnace or air conditioner operating at top performance.
19.EMERGENCY TECHNICIANS ARE ALWAYS ON DUTY. You get the same prompt, cheerful service whether you call at 2:00 in the afternoon or 2:00 in the morning.
20.MONEY BACK GUARANTEE. We don't know of anyone else in our business that gives you such a bold guarantee. If we don't meet all of our promises and you're not satisfied, we'll return 100% of your money!

more about American

 


Heating & Cooling
Tankless Waterheaters
Customers choice

13  Carrier Infenity System 7
18
10
17
12  Noritz tankless Water Heater
16
9
15
11  Extended Service Plan

 

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 Copyright 2002-2006 . All rights reserved.
E-Mail Reminders & News Letters
Email:

806 N Twin Oaks Valley Road

San Marcos, California 92069

760 744 2707

858 484 0056

800 598 1175

Our Values

Client Focused
We make a difference in our client’s life by providing them optimum comfort and safety in their home. Our goal is to give our clients the greatest service experience in their home that they have ever received by any service company. We have achieved our goal if when we leave their home our client says, "We love those guys!"


On-Time People
We are an organization that is committed to being on-time to our client’s home. We stand behind this promise with our money-back guarantee in both our service and sales department. Our written guarantee in service is, "We'll arrive when we say or you don’t pay." In our sales department we offer our industry exclusive $250 On-Time Guarantee. Our comfort advisors will show up on or before the exact time we scheduled with our client or we will give them $250 off our best price.


Premier Employer
The Difference is Our People! By providing our team members the best benefits, pay and career opportunities for growth and development we stand above the industry. From our clean-cut, uniformed, drug free technicians to our outstanding client service performers who take care of our clients on the phones; American Heating and Cooling prides itself on the expertise and experience of the team members who serve our clients.


Performing Organization
At American Heating and Cooling we set the bar high for the level of performance we expect from our team members. This is a major benefit to our clients and assures them that they will receive optimum service and a high level of comfort and safety in their home. Our ten "Peace of Mind" Guarantees are our written commitment to these high standards and if we fall short we will refund the entire amount of the purchase. Doing business with a company that has high standards, like American Heating and Cooling, gives clients the assurance that we will be around for a long time to continually serve them to their high expectations.